Shipping policy
Shipping Policy – Bippz Klothing
At Bippz Klothing, all our items are made to order with care and attention to detail. Because of this, please allow sufficient time for us to create and dispatch your order.
Processing Time
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All orders are made to order and require up to 14 business days to process before shipping.
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Business days exclude weekends and public holidays in South Africa.
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You will receive an email notification with tracking details once your order has been dispatched.
Delivery Time (after processing)
We use trusted South African couriers to deliver your order safely to your door. Once your order is shipped, expected delivery times are as follows:
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Major cities and towns: 2 to 5 business days
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Outlying or rural areas: 4 to 7 business days
Please note: Delivery time is in addition to the 14 business day processing time.
Order Confirmation and Tracking
You will receive:
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An order confirmation email after placing your order
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A shipping confirmation email with tracking information once your parcel is dispatched
If you haven’t received tracking information after 14 business days, please contact us at info@bippzklothing.com.
Delays and Public Holidays
We are not liable for courier delays due to:
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Load shedding
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Severe weather
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Strikes or service disruptions
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Public holidays
We will always do our best to keep you informed if any delays occur.
Delivery Area
We currently ship within South Africa. If you are based outside South Africa and would like to place an order, please contact us directly to discuss delivery options.
Incorrect Address
Please ensure your delivery address is correct before confirming your order. Bippz Klothing is not responsible for packages sent to incorrectly provided addresses.
Need Assistance?
For any questions about your delivery, please contact us at info@bippzklothing.com